Welcome to Universal Specialities Limited - USL Medical
At the heart of USL’s business is the Medical division, upon which the company was founded over 35 years ago.
With a sales and marketing team of 40 and over 15,000 SKUs, the division services many sectors including Public and Private Hospitals, Aged Care, Primary Care (GPs) and Community Care (in-home).
With an extensive product range, USL Medical provides everything for the medical profession, from diagnostic equipment to consumable ranges including wound care and incontinence solutions and everything else in between. Global, market-leading brands are sold alongside our own USL label products, and if a customer requests a new solution, we will scour the globe to find what they are looking for. We continue to search for the latest, most innovative products and services to pass on to our New Zealand customers.
General Manager Sales & Marketing
Exceptional customer service
We’re here to make our customers’ lives easier. We continue to invest time and money in training our dedicated customer service teams. Often, they are the first point of contact for our customers, and they are highly skilled in dealing with orders and product enquiries.
Comprehensive medical support
At USL Medical, our job doesn’t end with the delivery of your consumables or equipment. We have experienced personnel who can provide on-site training and education for all of our products. This ensures your staff are up-to-date on all the latest products and procedures, giving peace of mind to your clients and patients. Learn more about our training programmes and initiatives.
Meet the USL Medical team
With a large team of Business Unit Managers, Sales Managers, Product Managers and Account Managers, we’re on-hand to support Purchasing, Administrative, Clinical Staff and most importantly patients. Responsive and agile, the USL Medical team is here to offer support, advice, training and more.
“Here at USL, we pride ourselves on offering not only an extensive range of top-quality products and services but also top-quality knowledge, expertise and experience. Our team have walked the walk. We understand and use our real-world knowledge to offer bespoke solutions for our customers.”
Clinical Product Specialist